Welcome to Fyzenra LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website and your purchase of products from us. By visiting our website, browsing our products, or placing an order for our Yoga Exercise Mats, Foam Rollers, and other fitness and wellness equipment, you agree to be legally bound by these Terms and our Privacy Policy. Please read them carefully before using our services.
About Us
Fyzenra LLC is a United States–based ecommerce business that sells fitness, recovery, and exercise accessories designed to support home workouts, yoga, stretching, and overall wellness.
Our business details are as follows:
Fyzenra LLC
660 Wall St, Los Angeles, CA 90014, United States
Email: support@fyzenra.com
Phone: +34436296983
Customer Service Hours: Monday–Friday 9AM–5PM EST
Acceptance of Terms
By using our website or purchasing products, you confirm that you are at least eighteen years old or accessing the website under the supervision of a parent or legal guardian. Your use of our services constitutes your agreement to comply with these Terms. If you do not agree, you should not use our website.
Product Information and Availability
Fyzenra LLC specializes in yoga and fitness equipment, including exercise mats, foam rollers, and related accessories. We make every effort to ensure that product descriptions, images, specifications, and prices are accurate and up to date. However, we cannot guarantee that all content is completely error-free, and minor variations may occur.
All products are subject to availability. We reserve the right to limit quantities, modify product offerings, or discontinue products at any time without prior notice.
Pricing and Payment
All prices listed on our website are shown in U.S. Dollars and may change without notice. Applicable sales taxes may be added at checkout as required by law.
Payments are processed securely through trusted third-party payment providers. By placing an order, you confirm that you are authorized to use the selected payment method and authorize us to charge the full order amount.
We do not store sensitive payment details on our servers.
Order Processing and Shipping
Orders are typically processed within one to two business days, excluding weekends and major holidays. Once processed, orders are shipped within the United States using standard shipping services.
We currently offer domestic shipping only and do not ship internationally. Delivery times generally range between three to seven business days after shipment, though delays may occasionally occur due to carrier or weather conditions.
Risk of loss and title for purchased items pass to you once the package is delivered to the shipping carrier.
Returns and Refunds
Customer satisfaction is important to us. Eligible products may be returned within thirty days of delivery provided they are unused, in original condition, and returned in original packaging.
To initiate a return, customers must contact our support team for instructions and authorization. Approved returns may qualify for a refund to the original payment method after inspection. Refund processing times may vary depending on your bank or payment provider.
Fyzenra LLC does not charge restocking fees for approved returns. Additional details are available in our separate Return & Refund Policy.
Intellectual Property
All content on this website, including text, images, graphics, logos, designs, and software, is the property of Fyzenra LLC or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.
User Conduct
You agree to use our website only for lawful purposes. You may not misuse the website, attempt unauthorized access to our systems, introduce harmful software, interfere with site functionality, or engage in any activity that disrupts other users’ experience.
Violation of these rules may result in termination of access and potential legal action.
Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, except as required by law. While we strive to provide high-quality fitness products, we do not guarantee that the website will always be uninterrupted or error-free.
Products should be used responsibly and according to provided instructions. Customers are responsible for ensuring safe and appropriate use.
Limitation of Liability
To the fullest extent permitted by law, Fyzenra LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of our products, including loss of profits, loss of data, or personal injury arising from misuse of products.
In jurisdictions where limitations are restricted, our liability will be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold Fyzenra LLC harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website or products.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be fully enforceable.
Governing Law
These Terms and any related disputes shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Dispute Resolution
If a dispute arises, you agree to first contact us to attempt an informal resolution. If the matter cannot be resolved, disputes may be resolved through binding arbitration conducted in Los Angeles, California, in accordance with applicable arbitration rules. The arbitrator’s decision will be final and enforceable in court.
Changes to These Terms
Fyzenra LLC reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the revised Terms.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
Fyzenra LLC
Email: support@fyzenra.com
Phone: +34436296983
Address: 660 Wall St, Los Angeles, CA 90014, United States
Customer Service Hours: Monday–Friday 9AM–5PM EST